The British General Election has just finished and one of
the principal losers was the opinion polling industry. Yes, those people whose
projections politicians invest such
faith in screwed up again. The polls had been showing that the two main
parties, Conservative and Labour, where basically tied, From these poll figures
the pundits, really the classic example of fools with tools, estimated that no
party would have an overall majority and that some form of cooperation with
other parties would be required in order to form a government. With both
parties having a credible chance of actually leading the next government. With Labour having a better chance, as they
would be leading the supposed anti-austerity majority.
Well the pollsters got it wrong. The Conservatives won a
slim majority and the Labour party had a horrible night, not least in their
previous Scottish strongholds. Scotland on election night resembled a pretty
gory episode of Game of Thrones, with long time favourites and strongmen dispatched
with brutal suddenness.
But not all of the pollsters got it wrong one of them did
have a poll that reflected the actual result.
And their case gives us an object lesson about filters and biases.
The pollsters, Survation, conducted a poll the day before the election and
their results were very close to the actual vote count for each party. However
they did not publish the results. Why?
Well here are the actual words of their CEO:
The results seemed so “out of line” with all the polling conducted
by ourselves and our peers – what poll commentators would term an “outlier” –
that I “chickened out” of publishing the figures – something I’m sure I’ll
always regret.
Survation fell foul of the bias that is “herd”
mentality; that behavior were by members of a group feel safer going along with
the thoughts and actions of their peers , the“ herd”, rather using their own
analysis. They would rather be wrong together than take the risk of being wrong
individually no matter what their evidence reveals. Like lemmings they’d rather jump off the
cliff rather than be in the minority safe above ground. They don’t want to be
the child that exclaims that the Emperor has no clothes.
The lesson here for PM’s is that when we are in the
Orient stage of the OODA Loop we have to be careful of the biases that can
impinge on our analysis. And also we have to trust our methodology and have the
courage to call it as we see it. If the results appear to be an outlier then by all means check and double check but eventually you have to release them. Playing it safe by following the herd often isn’t right, just ask
the lemmings.
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