Well summer is over and it’s time
to get back to regular postings.
I want to detail some of the
typical ploys that are used to subvert project managers the world over. Some of
these you might find deplorable or even fanciful. But personal distaste or incredulity,
are poor tools to evaluate other people’s actions. One of the more foolish
decisions ever taken was the dismantling of the American intelligence service
after the WW1 because “Gentlemen don’t
read each other’s mail.” Well unfortunately not everyone is a gentleman or
woman. Plus, knowing of the techniques doesn’t mean that you’ll use them, but
forewarned is forearmed.
So we’ll start with a very common
stratagem, which is known as “Guest for host”.
This refers to the situation
where someone who is a visitor usurps the leader and moves from guest to host.
In history the most significant
example occurred in Britain during the 5th century when two Germanic
leaders Hengist and Horsa were asked by the then King of the Britons, Vortigern, to help him fight the Picts (ancient Scots). So Hengist and Horsa assembled a
fighting force from the Northern Germanic tribes – Angles, Saxons, and the
Jutes, You can see where this is leading. The Jutes have disappeared into the
mists of history but the Angles and Saxons are the forerunners of the
Anglo-Saxons and Angleland morphed into England.
To complete the story, Vortigern
with the aid of his new allies defeated the Picts and as a reward paid them not
in gold but, fatally for him and the Britons, in land, Principally in that part
of England now known as Kent. From that base the Anglo Saxons expanded their
power and ultimately forced the Britons to the fringes of the island, namely
Wales and Cornwall. There were other stratagems displayed in this conquest but
they are for another posting.
So how does occur in the business
and project world? It happens when someone is attached to the project to act as
an advisor or consultant to the project manager. The reasons may be to carry
out an evaluation of performance for senior management, provide mentoring to
the project manager, advising on new project methodology. Whatever the reason
you now have a cuckoo in the nest. If you are not careful they will usurp your
position and they’ll be in and you’ll be out!
This happens fairly frequently. I
personally know of a consultant who was asked to evaluate the effectiveness of
a Y2K project. Within three months he was running the effort and two years
later he was generating $30M of business for his firm with that client.
How do you defend against this?
Well it’s difficult. The simple answer is not to allow the parasite in. I did
this on a project when one Monday morning a guy turned up from our American
affiliate and said he been sent to observe how we Brits ran projects. Yeah
right. I froze him out, didn’t invite him to meetings, and never shared any
information. Within two weeks he was gone.
However had he been imposed by
the client I’d have had a problem. The only way to handle this ‘guest’ is to
provide enough information to avoid the charge of being obstructive, whilst
retain your grip on the flow of information. Answer their questions and only
the specifics of those questions. Resist the temptation to prove how smart you
are by blurting out all you know. This gal might be after your job.
With
‘guests’ you need to switch the Reaganesque saying from: ‘Trust, then Verify’,
to ‘Verify, then Trust’.
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